2019
A new fundrasing solution that work seamlessly with other in-house solutions to streamline pipeline processes and management reporting at DAO
Centralized helpdesks implementation at more offices including ARO, DSTO and ISO to enhance management of service requests.
Users can now manage their own opt-out list of direct marketing email senders
An enhanced version of UG admission system for our prospective UG candidates
An enhanced version of PG admission system for our prospective PG candidates
Bots are programmed in FO to streamline processing of student payment matters
Implementation of e-Tendering in Apr 2019 to streamline our bidding process and make our collection of bidding documents more efficient
A new portal that provides our users with a new experience and convenient mean in searching availability of and booking facilities in the University
A standard model that assists the implementation of Cost Allocation Guideline issued by FAWG 
AI Chatbots were integrated to websites of SBM, ARO, PGSO and DSTO to enhance user experience