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INFORMATION SYSTEMS OFFICE
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HKUST
HKUST
HKUST
INFORMATION SYSTEMS OFFICE
Menu
About Us
Message from Director of ISO
Mission
Strategy
IMPACTS Theme
Organization
Points of Contacts
User Feedback
Solution & Services
Services
Portfolios
Finance
Human Resources
Student Information System
Research Information Systems
New Technology
Solution Architecture
IS Governance
IS Governance Objectives
IS Governance Organizations
Project Governance
Change Management
Service Management
Data Governance
Survey Framework
Benefit Justification
Resource Allocation Matrix
Logging Issues
Transformation Journey
Scope and Objectives
Training and Workshops
Case Studies
e-Forms
Roadmap
Key IS Initiatives
Admin Intranet
Dashboard
e-Forms
Enterprise Content Management (ECM)
Mobile Apps
Others
Systems and Projects
Finance Related
Purchasing Related
HR Related
Student Related
Research Related
Statistics (Usage/Performance)
The Five Strategic Initiatives
Admin Intranet
Dashboards
e-Forms
Enterprise Content Management (ECM)
Staff Mobile App
Student Mobile App
Project and Services
Projects
Global Service Desk (GSD)
JIRA
Learning Management System (LMS)
News & Announcements
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News & Announcements
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Fundraising
October 2019
A new fundrasing solution that work seamlessly with other in-house solutions to streamline pipeline processes and management reporting at DAO
Centralized helpdesk implementation
October 2019
Centralized helpdesks implementation at more offices including ARO, DSTO and ISO to enhance management of service requests.
Direct Marketing Opt-Out Services
September 2019
Users can now manage their own opt-out list of direct marketing email senders
Undergraduate Admission System (2020-21 Entry)
September 2019
An enhanced version of UG admission system for our prospective UG candidates
Postgradudate Admission System (2020-21 Entry)
September 2019
An enhanced version of PG admission system for our prospective PG candidates
Robotic Process Automation (RPA)
September 2019
Bots are programmed in FO to streamline processing of student payment matters
e-Tendering for Purchasing Department
August 2019
Implementation of e-Tendering in Apr 2019 to streamline our bidding process and make our collection of bidding documents more efficient
Rooms & Facilities Booking Portal
August 2019
A new portal that provides our users with a new experience and convenient mean in searching availability of and booking facilities in the University
Standard Model for Academic Staff Cost Allocation
August 2019
A standard model that assists the implementation of Cost Allocation Guideline issued by FAWG
AI Chatbots implementations
July 2019
AI Chatbots were integrated to websites of SBM, ARO, PGSO and DSTO to enhance user experience
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